Your Helper
At Ak Elegant Gems, your satisfaction is our priority. If for any reason you're not completely happy with your purchase, we're here to help.
01. Returns
You can return your item within 7 days of receiving your order. To be eligible for a return, the item must be: Unused and in its original condition. In the original packaging. Personalized or custom-made items are not eligible for return unless damaged or defective.
02.Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at:
📧 [akelegantgems10@gmail.com]
📞 [9560729940]
Damaged or Wrong Items
If you received a damaged or incorrect item, please notify us within 48 hours of delivery. Send us a photo/video of the product to help us process it faster.
How to Initiate a Return
Please contact us via: Email: [akelegantgems10@gmail.com] WhatsApp: [9560729940] with your order number, item details, and reason for return.
Need Help?
You can always reach out to us at [support@akelegantgems.com] or through our Contact Page.